We get these questions a lot. Here are our best answers...
How quickly can you respond to an emergency call?
Swiftly. Our 24/7 emergency response ensures we're on-site within hours, minimizing damage and starting the restoration process promptly.
Will my insurance cover your services?
In most cases, yes. We work closely with insurance providers and assist in the claims process, ensuring a smoother experience for you.
Is it safe to stay in my home during restoration?
Safety is our priority. We assess the situation and, if necessary, provide temporary accommodation options to ensure your well-being during the restoration process.
How long does the restoration process typically take?
The timeline varies based on the extent of damage. We provide a detailed estimate during our initial assessment, keeping you informed at every step.
What makes your team qualified for restoration work?
Our certified and experienced team undergoes continuous training to stay ahead in industry best practices, ensuring top-notch expertise in every restoration scenario.
Do you handle hazardous materials like biohazards?
Absolutely. Our trained professionals specialize in biohazard restoration, following strict protocols to safely and discreetly manage hazardous materials.
Can I clean up water or fire damage myself to save money?
It's not advisable. Professional restoration prevents hidden issues and ensures thorough cleanup, potentially saving you money in the long run by preventing future problems
How do you ensure my privacy during biohazard cleanup?
Discretion is paramount. Our biohazard restoration is handled with sensitivity and confidentiality to protect your privacy throughout the entire process.
What sets your company apart from others in the industry?
Our unwavering commitment to client satisfaction, transparent communication, and a compassionate approach distinguish us. We're not just restoring properties; we're rebuilding lives.
What should I do if I experience a property emergency in the middle of the night?
Call us immediately. Our 24/7 emergency hotline ensures that our rapid response team is ready to assist you, no matter the time, bringing you the support you need in a crisis. Call +1 (866) 379-1314 anytime.